Noon Roberts is an established property company based in Exeter, offering property consultancy across the city, as well as Teignbridge, East Devon and the South Hams.
The company had always worked with a global insurance broker through a regional office and had been happy with the service that they’d received. Until one day they were put through to a call centre, based hundreds of miles from Devon, and put through to somebody who had no understanding of the existing relationship and insurance policies that they’d taken out.
The relationship that they’d previously held with the local office seemed to no longer exist, and the policies that had been built up over time seemed unimportant.
It was at this time that Noon Roberts made enquiries with us here at GM Insurance. Their company was looking for a local organisation who would know the business, the area in which they operate and would work with them to build up a meaningful relationship over time. We provided them with a series of alternative policy quotes, which they were happy with and they are now a very valued client of ours.
Tony Noon said: “We are a locally owned business, operating across different areas of Devon. It has always been important to me to work with businesses who know us and who ‘get’ what it is that we do and can therefore build a policy around our business needs.
“Since working with GM Insurance, I’ve been really pleased to speak to a small team of locally based individuals each time I pick up the phone. It’s important to me, and should be important to others, to know that people have a vested interest in making sure that as a customer, you’re satisfied with the service that they provide. I wouldn’t hesitate to recommend GM Insurance to others.”
Ready to make a change with your insurance provider? Contact GM Insurance here:
📞 01392426799
